Shipping policy

Delivery Services

Orders are dispatched daily, Monday to Friday, or Monday to Thursday where they contain perishable items.

Mainland UK orders are delivered within 2-3 business days.

Orders to Northern Ireland and the remote regions of the UK are delivered within 3-5 business days; this unfortunately means we cannot ship items requiring refrigerated packaging to these destinations.

Our standard delivery charge is £5.95 – this is associated with packaging, and handling. Free Shipping is offered on orders over £34 (after any discounts are applied).

Please note scheduled deliveries cannot be placed for Monday's or following Bank Holidays. Please refer to checkout for availability and further information.

Unfortunately we do not deliver outside of the UK and cannot deliver to the Crown Dependencies owing to prohibitive shipping costs.

Please contact Customer Services on 01308 458604 for enquiries.

Delivery Terms & Conditions

It is the Customer's responsibility to ensure all delivery address/details for the order are correct. The Cherry Tree (UK) Ltd cannot accept any responsibility or costs for non-delivery to the intended recipient or losses in such circumstances.

Ensuring that the recipient is going to be at the delivery address on the day of delivery remains the responsibility of the customer. The Cherry Tree (UK) Ltd cannot accept responsibility or costs incurred in such circumstances e.g. recipient being on holiday etc. on day of delivery.

The Cherry Tree (UK) Ltd cannot accept responsibility or any costs incurred as the result of a delay in delivery by couriers due to adverse weather conditions or accident. Where damage has occurred due to such delay, a replacement will be dispatched to the recipient.